Accredited Online Courses
At Valkyrie Support Services, we offer a range of accredited courses. These provide continuous professional development, ideal for people already in work or for those looking for a new career path.
Our Courses
The Benefits
Achieve a nationally recognised Level 2 qualification
Learn in your own time without having to attend college
Evidence your competency to employers
Improve your CV and employability prospects
Further your personal and professional development
Introduction to the Facilities Industry
Course Overview
This qualification covers the basic practical skills and knowledge required to work in facilities roles within the facilities industry. This qualification offers a wide diversity of units within the following pathways which cover all roles within the facilities industry:
Prepare and Clean Washrooms
Waste and Recycling
Using resources in a sustainable way
Customer service
Graffiti removal by hand
Servicing of accommodation facilities
Servicing conferences and meetings
Minor repairs and maintenance of property and premises,
Waste and Recycling
Clean high risk areas
Manual Street Cleaning
What will I learn?
Health and safety and security in the facility industry
Workplace hygiene in the facilities industry
Introduction to working in the facilities industry
Customer Services in the facility industry
Progression Opportunities
This qualification could lead to jobs such as:
Environmental Services Operative
Reuse Collection Operative
Household Waste Recycling Centre (HWRC) Operative
Team Leader
Facilities Services Operative
Trainee/Assistant Facilities Manager
Facilities Services Team Leader
Accreditation
This course is accredited by City & Guilds.
Lean Organisation Management Techniques
Course Overview
Our nationally recognised qualification is designed to provide individuals with an appreciation and understanding of some key principles of lean organisation management.
This course will help you understand the concept of a lean environment and its benefits, as well as how to implement a productivity needs analysis and understand of what makes an effective team.
What will I learn?
The concept of a lean environment
How to implement a productivity needs analysis
Continuous improvement techniques and the principles and techniques of workplace organisation.
What makes an effective team
What makes an effective team leader
Course length and structure
This course takes 12-24 weeks to complete. We advise spending 10 hours per week completing work online, which can be done at any time that suits you.
Once enrolled, all deadlines will be shown in your online course portal.
You will be assigned a Tutor who will support you throughout your course, who will be contactable via email.
Your Tutor will mark your work and return it within 7 days with feedback.
Once your course is complete, we will apply for your certificate. This will be sent to your home address within 6 months of completing your course.
Progression Opportunities
This course would be beneficial to a variety of roles, such as:
Business Project Manager
Catering Manager
Construction Manager
Accreditation
This course is accredited by NCFE CACHE, which is recognised by the UK Department of Education and regulated by Ofqual. NCFE CACHE are a leading educational charity with over 170 years experience.
Explore payment plan options at the checkout.
Click here to read our Terms of Service. Please make sure you have carefully read through these before booking your course.
Mental Health First Aid and Mental Health Advocacy in the Workplace
Course Overview
Recent reports suggest that over 12 million working days were lost due to work-related stress, depression or anxiety in just one year. It’s important that employers are transparent and open about mental health issues.
Increasing the understanding of mental health among staff at all levels builds a culture of care and support. In this course, you will learn how to support individuals with their mental health, as well as what a mentally healthy environment is like.
What will I learn?
Exploring mental health
Understand how to support individuals with mental ill health
Understand a mentally healthy environment
Course length and structure
This course takes 12-24 weeks to complete. We advise spending 10 hours per week completing work online, which can be done at any time that suits you.
Once enrolled, all deadlines will be shown in your online course portal.
You will be assigned a Tutor who will support you throughout your course, who will be contactable via email.
Your Tutor will mark your work and return it within 7 days with feedback.
Once your course is complete, we will apply for your certificate. This will be sent to your home address within 6 months of completing your course.
Progression Opportunities
This course would be beneficial to a variety of roles, such as:
Mental Health Nurse
Health Promotion Specialist
Human Resources Officer
Accreditation
This course is accredited by NCFE CACHE, which is recognised by the UK Department of Education and regulated by Ofqual. NCFE CACHE are a leading educational charity with over 170 years experience.
Explore our payment plan options at the checkout.
Click here to read our Terms of Service. Please make sure you have carefully read through these before booking your course.
Principles of Business Administration
Course Overview
With over 5.5 million private sector businesses in the UK, it is vital to have the administration skills to succeed in a competitive environment.
Whether you are brushing up on existing skills or building new ones, this course will give you the knowledge you need to provide high-quality support to the business you work for.
What will I learn?
Principles of Providing Administrative Services
Principles of Business Document Production and Information Management
Understand Communication in a Business Environment
Understand Employer Organisations
Understand How to Develop Working Relationships with Colleagues
Course length and structure
This course takes 12-24 weeks to complete. We advise spending 10 hours per week completing work online, which can be done at any time that suits you.
Once enrolled, all deadlines will be shown in your online course portal.
You will be assigned a Tutor who will support you throughout your course, who will be contactable via email.
Your Tutor will mark your work and return it within 7 days with feedback.
Once your course is complete, we will apply for your certificate. This will be sent to your home address within 6 months of completing your course.
Progression Opportunities
This course would be beneficial to a variety of roles, such as:
Personal Assistant
Receptionist
School Business Manager
Business Project Manager
Sales Administrator
Accreditation
This course is accredited by NCFE CACHE, which is recognised by the UK Department of Education and regulated by Ofqual. NCFE CACHE are a leading educational charity with over 170 years experience.
Explore our payment plan options at the checkout.
Click here to read our Terms of Service. Please make sure you have carefully read through these before booking your course.
Principles of Team Leading
Course Overview
Leadership takes many forms, and a good leader can be an influence for a lifetime. This online Level 2 Team Leader course aims to set you up with the skills and confidence to lead effectively, and tackle some of the common challenges in people management.
This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them.
What will I learn?
Principles of team leading
Understanding business
Understanding how to communicate work-related information
Understanding how to deliver customer service and resolve problems
Understanding how to develop working relationships with colleagues
Introduction to coaching
Introduction to mentoring
Understanding personal development
Course length and structure
This course takes 12-24 weeks to complete. We advise spending 10 hours per week completing work online, which can be done at any time that suits you.
Once enrolled, all deadlines will be shown in your online course portal.
You will be assigned a Tutor who will support you throughout your course, who will be contactable via email.
Your Tutor will mark your work and return it within 7 days with feedback.
Once your course is complete, we will apply for your certificate. This will be sent to your home address within 6 months of completing your course.
Progression Opportunities
This course would be beneficial to a variety of roles across a wide range of industries, including:
Business Project Manager
Catering Manager
Duty/Shift Manager
Construction Manager
Accreditation
This course is accredited by NCFE CACHE, which is recognised by the UK Department of Education and regulated by Ofqual. NCFE CACHE are a leading educational charity with over 170 years experience.
Explore our payment plan options at the checkout.
Click here to read our Terms of Service. Please make sure you have carefully read through these before booking your course.
Principles of Warehousing and Storage
Course Overview
Warehousing and logistics is the UKs fastest growing industry since Brexit. In this warehousing and storage qualification, you'll learn how to undertake preparations for receiving goods, use different stock control methods and the best way to report and record any variations.
You will also learn about the best health and safety practices to help minimise potential risks.
What will I learn?
How the warehousing and storage industry works
The functions and benefits of warehousing
How to store goods
The purpose of a stock check.
This course is suitable for all areas of the logistics industry.
Course length and structure
This course takes 12-24 weeks to complete. We advise spending 10 hours per week completing work online, which can be done at any time that suits you.
Once enrolled, all deadlines will be shown in your online course portal.
You will be assigned a Tutor who will support you throughout your course, who will be contactable via email.
Your Tutor will mark your work and return it within 7 days with feedback.
Once your course is complete, we will apply for your certificate. This will be sent to your home address within 6 months of completing your course.
Progression Opportunities
This course would be beneficial to roles such as:
Warehouse Worker
Forklift Driver
Packer
Accreditation
This course is accredited by NCFE CACHE, which is recognised by the UK Department of Education and regulated by Ofqual. NCFE CACHE are a leading educational charity with over 170 years experience.
Explore our payment plan options at the checkout.
Click here to read our Terms of Service. Please make sure you have carefully read through these before booking your course.
Understanding Business Improvement Techniques
Course Overview
This certification aims to broaden your knowledge of business improvement techniques, including streamlining the workplace, building effective teams, and fostering productive work connections. It also highlights the importance of refining procedures and protocols by implementing visual management systems and flow process analysis.
What will I learn?
Safe and effective team working
Principles and techniques that support workplace organisation
An understanding of continuous improvement techniques (Kaizen) and their application in the workplace
How to use visual management systems
Problem-solving techniques
How to carry out flow process analysis
Course length and structure
This course takes 12-24 weeks to complete. We advise spending 10 hours per week completing work online, which can be done at any time that suits you.
Once enrolled, all deadlines will be shown in your online course portal.
You will be assigned a Tutor who will support you throughout your course, who will be contactable via email.
Your Tutor will mark your work and return it within 7 days with feedback.
Once your course is complete, we will apply for your certificate. This will be sent to your home address within 6 months of completing your course.
Progression Opportunities
This course would be beneficial to roles such as:
Business Project Manager
Chief Executive
Investment Analyst
Accreditation
This course is accredited by NCFE CACHE, which is recognised by the UK Department of Education and regulated by Ofqual. NCFE CACHE are a leading educational charity with over 170 years experience.
Explore our payment plan options at the checkout.
Click here to read our Terms of Service. Please make sure you have carefully read through these before booking your course.
How Are These Courses Delivered?
Delivery
Courses are taken online via distance learning.
This allows you to plan your study time and learn at a time that suits you.
Your Tutor will be available to support and guide you throughout your study, even though you will be working away from them.
Your Tutor will be an expert in your field of study.
At the start of your course you will be provided with a support and study plan that offers key information to guide you through your course.
The submission dates of your written assignments will be agreed at the start of your course to support you and keep you on track with your learning.
Taking the Course
You will be issued workbooks focussing on the topics in your chosen subject.
There will be informal activities to complete in these workbooks to consolidate your knowledge.
In the last section of the workbooks you are given the opportunity to complete the extension activities.
When the workbooks are complete you will be asked to complete assessments.
Assessing Your Work
Your Tutor will review the assessments you submit via written feedback.
You may be asked to amend answers that do not meet the criteria. Your Tutor will explain what is needed before resubmitting.
Your Tutor will confirm when all the criteria has been met & your work will be submitted for moderation.
A sample of your work may be reviewed by an external moderator for quality checking both your work and your Tutor’s marking/feedback.
When you have successfully achieved all the assessments for the qualification your certificate will be requested from your Awarding Organisation and sent to you in recognition of your achievement.